Terms of service

Terms of Service

By accessing www.fayolliflowers.com (the "Website"), you agree to the following Terms of Service. These terms may be updated periodically, so please check this page regularly.

Fayolli Flowers is a brand owned and operated by Shiklina & Shiklina LLC, grants you a limited, revocable, non-exclusive, and non-transferable license to use the Website as outlined here, provided that: (i) your use is strictly for personal, non-commercial purposes; (ii) you do not copy or distribute any part of the Website without prior written permission from us; and (iii) you do not alter or modify any part of the Website or its contents.

You may electronically copy and print portions of the Website solely for personal use related to placing an order with Fayolli Flowers. Any other use, including reproduction or linking, is strictly prohibited without our written consent.

We reserve the right to refuse service to anyone for any reason at any time.

 

Modifications to the Service and Prices

  • Price Changes: Prices for our products are subject to change at any time without prior notice.

  • Service Modifications: We reserve the right to modify or discontinue any aspect of the Service, including any part or content, at any time and without notice.

  • Liability: Fayolli Flowers is not liable to you or any third party for any modifications, price changes, suspensions, or discontinuance of the Service.


Products or Services

  • Availability: Some products or services may only be available online through the Website, and may have limited quantities. These items are subject to return or exchange only in accordance with our Refund Policy.

  • Color Accuracy: While we make every effort to display product colors and images accurately, we cannot guarantee that your computer monitor will show colors correctly.

  • Sales Limitations: We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • Quantity Restrictions: We reserve the right to limit the quantity of any product or service we offer, and we may discontinue any product at any time. All descriptions and pricing are subject to change at our discretion and without notice. Any product or service offer on this site is void where prohibited.

  • Product Quality: We do not guarantee that the quality of any products, services, information, or materials purchased or obtained through us will meet your expectations or that any errors in the Service will be corrected.


Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Website or within the Service that contains typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to amend or update information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted an order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. Any specific update or refresh date in the Service or on any related website should not be taken to indicate that all information has been modified or updated.


Applicable Law

By using our Website, you agree that these Terms of Service are governed by the laws of the State of California, without regard to principles of conflict of law.


Copyrights and Trademarks

Fayolli Flowers, Shiklina & Shiklina LLC, holds exclusive rights to various trademarks, service marks, trade names, designs, and logos associated with our products and services on this Website. Use of these marks, or any other intellectual property of Fayolli Flowers, is strictly prohibited without our prior written permission, except to identify our products or services.


Disclaimer of Liability

Fayolli Flowers makes no representations or warranties, express or implied, regarding the Website. Neither www.fayolliflowers.com, its affiliates, nor any third-party providers shall be liable for any damages of any kind related to the use of this Website, except as required by law. This includes direct, indirect, incidental, special, exemplary, punitive, or consequential damages.

We strive to provide accurate information on our Website; however, we do not guarantee that it is complete, current, or free of errors. This includes, but is not limited to, pricing and availability information. We reserve the right to correct any inaccuracies or update information without prior notice. If you are dissatisfied with the Website or its services, your sole remedy is to discontinue use. Furthermore, Fayolli Flowers’ liability to you, if any, will not exceed the amount you paid for any products or services through the Website.


Purchases

By making a purchase on www.fayolliflowers.com, you acknowledge that substitutions may be necessary due to seasonality, flower availability, or other circumstances. Substitutions will be made within the chosen color palette at the designer’s discretion. Fayolli Flowers may use branded packaging interchangeably, including Fayolli and SF boxes.

Additionally, by purchasing from www.fayolliflowers.com, you agree that: (i) all information provided during purchase or registration is accurate and truthful, and (ii) you will not create or use an account on behalf of a third party without authorization. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately if your account security is compromised. Fayolli Flowers is not liable for any unauthorized use of your account.


Currency and Sales Taxes

All prices are listed in U.S. Dollars, and payments are accepted in this currency only. All purchases are subject to applicable California sales taxes.


Cancellations

Orders may be canceled by submitting a written request at least 24 hours prior to the scheduled delivery time. Once items are prepared for delivery, orders cannot be modified or canceled. No refunds are available; store credit will be issued. Please review your order carefully before submission.


Links to Other Websites

The Website may contain links to third-party websites. Fayolli Flowers does not endorse or accept responsibility for the content or activities of these third-party websites, and we assume no liability for their practices.

Limitation of Liability Clause

Handling and Natural Risks
Fayolli Flowers takes great care to prepare and deliver high-quality floral arrangements. However, we are not responsible for any injuries, including but not limited to cuts, pricks, or allergic reactions, caused by handling flowers, thorns, or other natural elements of our products.

By purchasing or receiving our floral arrangements, you acknowledge that flowers and plants are natural products with inherent risks, and you agree to handle them with appropriate care. Fayolli Flowers shall not be held liable for any harm resulting from improper handling or failure to take necessary precautions.

If you have specific concerns regarding allergies or sensitivities, we recommend consulting with a medical professional before handling flowers.




For any questions or further information, please contact us at hello@fayolliflowers.com.